ITIL-4-Foundation

ITIL 4 Foundation will teach you commonly used service management terms and concepts which will enable better communication and collaboration for cross-functional multidisciplinary teams, improving workflows and co-creating value across all levels. A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, and IT Asset Management. Explore strategies for tackling sustainability challenges in digital and IT strategies, operations, and tactics.